| DHHS CSC Contact Information |
| For any issues related to the HIS application, please contact the DHHS Customer Support Center at (919) 855-3200, Option 5 or via email at DHHS.Customer.Support.Center@dhhs.nc.gov |
| Pregnancy Medical Home Instructions |
| Instructions for entering the S0280 and S0281 services for timely filing override can be found within the Pregnancy Medicaid Home folder. We have NOT received notification that you can begin billing these services. |
| June 2013 Training Schedule (5/20/13) |
| **UPDATED: Includes time for June 26th session.** The June 2013 training schedule is available within the Training & System Manual > Training folder. |
| How To Added (5/20/13) |
| The Caseload Assignment How To resource is now available within the Training & System Manuals > How To Help Guides > Clinical subfolder. |
| How To Update (5/16/13) |
| The Service Fee Spreadsheet Maintenance document has been updated to provide guidance for using Excel 2010 when managing your service fee spreadsheet. |
| System Status Update (5/16/13) |
| An update/summary of all closed help desk tickets through May 10, 2013 is now available within the System Status > Help Desk Tickets folder. |
| How To Update (5/15/13) |
| The Record Medicaid Atypical Number Using PNGP how to document has been updated. You can access the document within the Training & System Manual > How To Help Guides > Billing subfolder. |
| Commercial Payor IDs (5/14/13) |
| The list of payor IDs for commercial guarantors has been updated. You can access the latest version within the Training & System Manuals > Supplemental Documentation > Commercial / Clearinghouse Resources folder. |
| May 2013 Announcements (5/14/13) |
| The May 2013 Announcements are available on the HIS Website. HIS User Group (HUG) > Announcements > 2013 Announcements |
| CWS Training - New eLearnings (5/3/13) |
| The Client/Caregiver Instructions Definition and Allergies & Hypersensitivities eLearnings are now available for you to review. You can locate these eLearnings, along with other clinical-focused eLearnings within the CWS Training folder. |
| CWS Training folder (4/18/13) |
| The NC HIS Allergen Reactant Values within the Allergies and Hypersensitivities form is now available to review. |
| Western HUG Minutes (4/18/13) |
| The Western HUG minutes have been published; now available within the HUG > HUG Subgroup folder. |
| CWS Training folder updates (4/8/13) |
| Two new resources have been published to this folder: Forms to HIS Crosswalk and the Clarification regarding the CWS Training. The second resource was emailed to agencies via the email distribution, too. |
| CWS Training Workbook (4/1/13) |
| The CWS Clinical Workbook has been updated to include updated workflows. |
| CWS Training Folder (3/1/13) |
| The HIS Team will publish communication, recorded webcasts/eLearnings and other support resources related to the Clinical Work Station (CWS) module in HIS within the CWS Training folder. |
| CWS Training folder - Update (3/12/13) |
| Resources for clinical staff can be downloaded from the CWS training folder. Also, a link to validate your computer has been made available. You can also access the Clinical eLearnings – Start Here session to hopefully address some of your initial questions and confirm that you can access future eLearnings that will be posted. |
| SNOMED Cheat Sheet (3/18/13) |
| The list of smoking related SNOMED codes is now available within the CWS Training folder. |
| CWS Training – eLearning (3/25/13) |
| Within the CWS Training folder, you will have access to eLearnings and printable documentation to help lay the foundation for your clinical staff. For agencies in Wave 1, you should be able to access your PHTrain environment. If you do not have an active pre-production NCID, we have listed a few generic clinical training IDs that you may use to access PHTrain. |
