| DHHS CSC Contact Information |
| For any issues related to the HIS application, please contact the DHHS Customer Support Center at (919) 855-3200, Option 5 or via email at DHHS.Customer.Support.Center@dhhs.nc.gov |
| 5010 Resource Added (1/24/12) |
| An instruction for setting up your Practitioners in Practitioner Numbers by Guarantor and Program resource is available. The steps provided in this resource allows for the Medicaid atypical provider number to be included in the 837 as well as maintain 5010 compliance. Please review the banner message and email distribution for upcoming training sessions for recording your atypical provider number via PNGP. |
| 5010 Resource Added (1/24/12) |
| An instruction for setting up your Practitioners in Practitioner Numbers by Guarantor and Program resource is available. The steps provided in this resource allows for the Medicaid atypical provider number to be included in the 837 as well as maintain 5010 compliance. Please review the banner message and email distribution for upcoming training sessions for recording your atypical provider number via PNGP. |
| System Status Update (1/19/12) |
| The Closed Remedy tickets summary documents has been published to the HIS Website, which is accessible here: System Status > Help Desk Tickets folder. |
| ICD-10 Training (1/18/12) |
| The Presentation for Local Health Department ICD-10 implementation (January 24, 2012 & February 2, 2012) is now available within the ICD-10 > Training folder. Reference the ICD-10-CM Implementation Planning Training for LHDs - 1-24-12 and 2-2-12 PDF document. |
| Training Calendar Updated (1/13/2011) |
| The February 2012 training calendar has been published. Location: Training & System Manuals > Training folder |
| HUG Announcements (1/12/12) |
| The January 2012 HUG Announcements are available within the HUG > Announcements > 2012 folder. |
| Batch County Records (1/12/12) |
| The Batch County Record Identifiers resource has been updated to reflect the current batch record layouts. This resource is located in the Batch County folder. |
| 5010 Resource folder (1/10/12) |
| 5010 Medicaid template verification resources have been published to the 5010 Resource Folder. |
| New GPBD Validation training session posted (1/10/12) |
| Please reference the updated training calendar, which is located in the Training & System Manual > Training folder. The schedule lists a new GPBD validation scheduled for January 18, 2012 from 9:30 am to 11:30. |
| Batch Record Layout – Patient Insurance Record (1/9/12) |
| Record 59 has been updated to reflect 5010 changes. Please communicate the changes with your vendor. A summary of changes can be found at the bottom of the record layout. |
| Batch County Interface Scheduler (1/4/12) |
| The Batch County Interface Scheduler has been updated and is now available within the Batch County folder. |
| Training Work Group Meeting Minutes (1/4/12) |
| Minutes from ICD-10 Training work group are now available within the ICD-10 > Implementation Team Meetings > Training Work Group folder. |
| Eastern HUG Minutes for October (1/3/12) |
| The October Eastern HUG minutes are available. You can access the minutes/agendas within the subgroups respective folder (HUG > HUG Subgroup Agenda/Minutes folder). |
| HIS Security Request Form (1/3/12) |
| The HIS Security Request form has been updated and is available from the Training & System Manuals > Forms folder. |
| ICD-10 Implementation Team Members (1/3/12) |
| The list of ICD-10 implementation members has been updated and is available within the ICD-10 > Implementation Team Members folder. |
| HUG Executive Board Meeting Minutes (12/21/11) |
| The HUG executive meeting minutes are now available. You can access the minutes within the HUG > HUG Executive Board folder. |
| ICD Meeting Minutes (12/21/11) |
| The December 19 implementation team meeting minutes are now available. You can access the minutes within the ICD-10 > Implementation Team Meetings > December 19, 2011 folder. |
